Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03888
VM0003888Membermember3888@example.test · +601110003888 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted Out
Points Balance
542
Current loyalty balance
Lifetime Spend
RM 678
Across 23 visits
Total Visits
23
Since 2025-08-12
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
542 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 13
Outlet purchase
2026-08-31 · Member activity · RM 29.25
App session
2026-08-19 · OPLUMO Outlet 13
Points credited
2026-08-07 · Member activity · RM 33.15
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 13
Outlet purchase
2026-07-14 · Member activity · RM 37.05
Points credited
2026-07-02 · OPLUMO Outlet 13
Outlet purchase
2026-06-20 · Member activity · RM 40.95