Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 03887
VM0003887Membermember3887@example.test · +601110003887 · Preferred outlet: OPLUMO Outlet 12
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
800
Current loyalty balance
Lifetime Spend
RM 1,000
Across 15 visits
Total Visits
15
Since 2026-01-16
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
800 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 12
Outlet purchase
2026-09-13 · Member activity · RM 49.50
App session
2026-09-01 · OPLUMO Outlet 12
Points credited
2026-08-20 · Member activity · RM 56.10
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 12
Outlet purchase
2026-07-27 · Member activity · RM 62.70
Points credited
2026-07-15 · OPLUMO Outlet 12
Outlet purchase
2026-07-03 · Member activity · RM 69.30