Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03880
VM0003880Silvermember3880@example.test · +601110003880 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
2,235
Current loyalty balance
Lifetime Spend
RM 2,794
Across 36 visits
Total Visits
36
Since 2024-10-08
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
101d
2026-06-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,235 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 5
Outlet purchase
2026-06-18 · Member activity · RM 70.50
App session
2026-06-06 · OPLUMO Outlet 5
Points credited
2026-05-25 · Member activity · RM 79.90
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 5
Outlet purchase
2026-05-01 · Member activity · RM 89.30
Points credited
2026-04-19 · OPLUMO Outlet 5
Outlet purchase
2026-04-07 · Member activity · RM 98.70