Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00388
VM0000388Membermember388@example.test · +601110000388 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
776
Current loyalty balance
Lifetime Spend
RM 970
Across 32 visits
Total Visits
32
Since 2024-11-28
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
122d
2026-06-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
776 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 15
Outlet purchase
2026-05-28 · Member activity · RM 24.00
App session
2026-05-16 · OPLUMO Outlet 15
Points credited
2026-05-04 · Member activity · RM 27.20
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 15
Outlet purchase
2026-04-10 · Member activity · RM 30.40
Points credited
2026-03-29 · OPLUMO Outlet 15
Outlet purchase
2026-03-17 · Member activity · RM 33.60