Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03874
VM0003874Membermember3874@example.test · +601110003874 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted Out
Points Balance
522
Current loyalty balance
Lifetime Spend
RM 654
Across 5 visits
Total Visits
5
Since 2026-04-06
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
522 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 16
Outlet purchase
2026-06-05 · Member activity · RM 80.25
App session
2026-05-24 · OPLUMO Outlet 16
Points credited
2026-05-12 · Member activity · RM 90.95
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 16
Outlet purchase
2026-04-18 · Member activity · RM 101.65
Points credited
2026-04-06 · OPLUMO Outlet 16
Outlet purchase
2026-03-25 · Member activity · RM 112.35