Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03870
VM0003870Membermember3870@example.test · +601110003870 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
773
Current loyalty balance
Lifetime Spend
RM 967
Across 7 visits
Total Visits
7
Since 2026-06-03
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
20d
2026-09-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
773 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 12
Outlet purchase
2026-09-07 · Member activity · RM 89.25
App session
2026-08-26 · OPLUMO Outlet 12
Points credited
2026-08-14 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 12
Outlet purchase
2026-07-21 · Member activity · RM 113.05
Points credited
2026-07-09 · OPLUMO Outlet 12
Outlet purchase
2026-06-27 · Member activity · RM 124.95