Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03869
VM0003869Silvermember3869@example.test · +601110003869 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,728
Current loyalty balance
Lifetime Spend
RM 2,161
Across 15 visits
Total Visits
15
Since 2026-01-03
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,728 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 11
Outlet purchase
2026-08-31 · Member activity · RM 111.00
App session
2026-08-19 · OPLUMO Outlet 11
Points credited
2026-08-07 · Member activity · RM 125.80
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 11
Outlet purchase
2026-07-14 · Member activity · RM 140.60
Points credited
2026-07-02 · OPLUMO Outlet 11
Outlet purchase
2026-06-20 · Member activity · RM 155.40