Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 03866
VM0003866Goldmember3866@example.test · +601110003866 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,435
Current loyalty balance
Lifetime Spend
RM 4,294
Across 33 visits
Total Visits
33
Since 2025-02-24
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,435 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 8
Outlet purchase
2026-09-11 · Member activity · RM 97.50
App session
2026-08-30 · OPLUMO Outlet 8
Points credited
2026-08-18 · Member activity · RM 110.50
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 8
Outlet purchase
2026-07-25 · Member activity · RM 123.50
Points credited
2026-07-13 · OPLUMO Outlet 8
Outlet purchase
2026-07-01 · Member activity · RM 136.50