Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03861
VM0003861Platinummember3861@example.test · +601110003861 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
5,557
Current loyalty balance
Lifetime Spend
RM 6,947
Across 36 visits
Total Visits
36
Since 2024-09-05
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
134d
2026-05-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,557 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 3
Outlet purchase
2026-05-16 · Member activity · RM 126.75
App session
2026-05-04 · OPLUMO Outlet 3
Points credited
2026-04-22 · Member activity · RM 143.65
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 3
Outlet purchase
2026-03-29 · Member activity · RM 160.55
Points credited
2026-03-17 · OPLUMO Outlet 3
Outlet purchase
2026-03-05 · Member activity · RM 177.45