Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 00386
VM0000386Silvermember386@example.test · +601110000386 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,683
Current loyalty balance
Lifetime Spend
RM 2,104
Across 38 visits
Total Visits
38
Since 2024-12-08
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,683 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 13
Outlet purchase
2026-09-23 · Member activity · RM 33.75
App session
2026-09-11 · OPLUMO Outlet 13
Points credited
2026-08-30 · Member activity · RM 38.25
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 13
Outlet purchase
2026-08-06 · Member activity · RM 42.75
Points credited
2026-07-25 · OPLUMO Outlet 13
Outlet purchase
2026-07-13 · Member activity · RM 47.25