Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03853
VM0003853Membermember3853@example.test · +601110003853 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
230
Current loyalty balance
Lifetime Spend
RM 288
Across 8 visits
Total Visits
8
Since 2026-05-25
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
230 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 12
Outlet purchase
2026-09-16 · Member activity · RM 24.00
App session
2026-09-04 · OPLUMO Outlet 12
Points credited
2026-08-23 · Member activity · RM 27.20
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 12
Outlet purchase
2026-07-30 · Member activity · RM 30.40
Points credited
2026-07-18 · OPLUMO Outlet 12
Outlet purchase
2026-07-06 · Member activity · RM 33.60