Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03849
VM0003849Silvermember3849@example.test · +601110003849 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
1,687
Current loyalty balance
Lifetime Spend
RM 2,110
Across 37 visits
Total Visits
37
Since 2024-12-25
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,687 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 8
Outlet purchase
2026-09-22 · Member activity · RM 37.50
App session
2026-09-10 · OPLUMO Outlet 8
Points credited
2026-08-29 · Member activity · RM 42.50
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 8
Outlet purchase
2026-08-05 · Member activity · RM 47.50
Points credited
2026-07-24 · OPLUMO Outlet 8
Outlet purchase
2026-07-12 · Member activity · RM 52.50