Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03846
VM0003846Silvermember3846@example.test · +601110003846 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
1,216
Current loyalty balance
Lifetime Spend
RM 1,521
Across 24 visits
Total Visits
24
Since 2025-03-11
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,216 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 5
Outlet purchase
2026-04-17 · Member activity · RM 43.50
App session
2026-04-05 · OPLUMO Outlet 5
Points credited
2026-03-24 · Member activity · RM 49.30
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 5
Outlet purchase
2026-02-28 · Member activity · RM 55.10
Points credited
2026-02-16 · OPLUMO Outlet 5
Outlet purchase
2026-02-04 · Member activity · RM 60.90