Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03841
VM0003841Silvermember3841@example.test · +601110003841 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
1,575
Current loyalty balance
Lifetime Spend
RM 1,969
Across 24 visits
Total Visits
24
Since 2025-08-05
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,575 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 17
Outlet purchase
2026-09-11 · Member activity · RM 74.25
App session
2026-08-30 · OPLUMO Outlet 17
Points credited
2026-08-18 · Member activity · RM 84.15
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 17
Outlet purchase
2026-07-25 · Member activity · RM 94.05
Points credited
2026-07-13 · OPLUMO Outlet 17
Outlet purchase
2026-07-01 · Member activity · RM 103.95