Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03840
VM0003840Goldmember3840@example.test · +601110003840 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,970
Current loyalty balance
Lifetime Spend
RM 3,714
Across 20 visits
Total Visits
20
Since 2025-07-27
Average Order Value
RM 156
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
97d
2026-07-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,970 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 16
Outlet purchase
2026-06-22 · Member activity · RM 117.00
App session
2026-06-10 · OPLUMO Outlet 16
Points credited
2026-05-29 · Member activity · RM 132.60
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 16
Outlet purchase
2026-05-05 · Member activity · RM 148.20
Points credited
2026-04-23 · OPLUMO Outlet 16
Outlet purchase
2026-04-11 · Member activity · RM 163.80