Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03838
VM0003838Goldmember3838@example.test · +601110003838 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
3,843
Current loyalty balance
Lifetime Spend
RM 4,804
Across 38 visits
Total Visits
38
Since 2024-07-25
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
140d
2026-05-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,843 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 14
Outlet purchase
2026-05-10 · Member activity · RM 114.00
App session
2026-04-28 · OPLUMO Outlet 14
Points credited
2026-04-16 · Member activity · RM 129.20
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 14
Outlet purchase
2026-03-23 · Member activity · RM 144.40
Points credited
2026-03-11 · OPLUMO Outlet 14
Outlet purchase
2026-02-27 · Member activity · RM 159.60