Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 03835
VM0003835Silvermember3835@example.test · +601110003835 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted In
Points Balance
1,379
Current loyalty balance
Lifetime Spend
RM 1,725
Across 19 visits
Total Visits
19
Since 2025-07-19
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
123d
2026-06-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,379 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 11
Outlet purchase
2026-05-27 · Member activity · RM 79.50
App session
2026-05-15 · OPLUMO Outlet 11
Points credited
2026-05-03 · Member activity · RM 90.10
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 11
Outlet purchase
2026-04-09 · Member activity · RM 100.70
Points credited
2026-03-28 · OPLUMO Outlet 11
Outlet purchase
2026-03-16 · Member activity · RM 111.30