Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03829
VM0003829Membermember3829@example.test · +601110003829 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
959
Current loyalty balance
Lifetime Spend
RM 1,199
Across 11 visits
Total Visits
11
Since 2025-11-05
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
959 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 5
Outlet purchase
2026-04-22 · Member activity · RM 69.75
App session
2026-04-10 · OPLUMO Outlet 5
Points credited
2026-03-29 · Member activity · RM 79.05
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 5
Outlet purchase
2026-03-05 · Member activity · RM 88.35
Points credited
2026-02-21 · OPLUMO Outlet 5
Outlet purchase
2026-02-09 · Member activity · RM 97.65