Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03825
VM0003825Membermember3825@example.test · +601110003825 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
520
Current loyalty balance
Lifetime Spend
RM 650
Across 11 visits
Total Visits
11
Since 2025-12-27
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
106d
2026-06-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
520 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 1
Outlet purchase
2026-06-13 · Member activity · RM 54.75
App session
2026-06-01 · OPLUMO Outlet 1
Points credited
2026-05-20 · Member activity · RM 62.05
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 1
Outlet purchase
2026-04-26 · Member activity · RM 69.35
Points credited
2026-04-14 · OPLUMO Outlet 1
Outlet purchase
2026-04-02 · Member activity · RM 76.65