Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03820
VM0003820Silvermember3820@example.test · +601110003820 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,315
Current loyalty balance
Lifetime Spend
RM 1,645
Across 21 visits
Total Visits
21
Since 2025-09-15
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,315 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 13
Outlet purchase
2026-08-29 · Member activity · RM 72.00
App session
2026-08-17 · OPLUMO Outlet 13
Points credited
2026-08-05 · Member activity · RM 81.60
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 13
Outlet purchase
2026-07-12 · Member activity · RM 91.20
Points credited
2026-06-30 · OPLUMO Outlet 13
Outlet purchase
2026-06-18 · Member activity · RM 100.80