Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03817
VM0003817Silvermember3817@example.test · +601110003817 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
1,064
Current loyalty balance
Lifetime Spend
RM 1,330
Across 31 visits
Total Visits
31
Since 2024-10-22
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,064 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 10
Outlet purchase
2026-04-03 · Member activity · RM 31.50
App session
2026-03-22 · OPLUMO Outlet 10
Points credited
2026-03-10 · Member activity · RM 35.70
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 10
Outlet purchase
2026-02-14 · Member activity · RM 39.90
Points credited
2026-02-02 · OPLUMO Outlet 10
Outlet purchase
2026-01-21 · Member activity · RM 44.10