Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03810
VM0003810Silvermember3810@example.test · +601110003810 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,366
Current loyalty balance
Lifetime Spend
RM 2,958
Across 32 visits
Total Visits
32
Since 2025-02-12
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
46d
2026-08-24
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
2,366 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-24 · OPLUMO Outlet 3
Outlet purchase
2026-08-12 · Member activity · RM 71.25
App session
2026-07-31 · OPLUMO Outlet 3
Points credited
2026-07-19 · Member activity · RM 80.75
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 3
Outlet purchase
2026-06-25 · Member activity · RM 90.25
Points credited
2026-06-13 · OPLUMO Outlet 3
Outlet purchase
2026-06-01 · Member activity · RM 99.75