Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03805
VM0003805Goldmember3805@example.test · +601110003805 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,652
Current loyalty balance
Lifetime Spend
RM 3,315
Across 23 visits
Total Visits
23
Since 2025-04-12
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
149d
2026-05-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,652 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 15
Outlet purchase
2026-05-01 · Member activity · RM 90.00
App session
2026-04-19 · OPLUMO Outlet 15
Points credited
2026-04-07 · Member activity · RM 102.00
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 15
Outlet purchase
2026-03-14 · Member activity · RM 114.00
Points credited
2026-03-02 · OPLUMO Outlet 15
Outlet purchase
2026-02-18 · Member activity · RM 126.00