Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03804
VM0003804Goldmember3804@example.test · +601110003804 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,921
Current loyalty balance
Lifetime Spend
RM 4,902
Across 39 visits
Total Visits
39
Since 2024-09-09
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
76d
2026-07-25
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,921 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 14
Outlet purchase
2026-07-13 · Member activity · RM 115.50
App session
2026-07-01 · OPLUMO Outlet 14
Points credited
2026-06-19 · Member activity · RM 130.90
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 14
Outlet purchase
2026-05-26 · Member activity · RM 146.30
Points credited
2026-05-14 · OPLUMO Outlet 14
Outlet purchase
2026-05-02 · Member activity · RM 161.70