Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03796
VM0003796Goldmember3796@example.test · +601110003796 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,633
Current loyalty balance
Lifetime Spend
RM 3,292
Across 23 visits
Total Visits
23
Since 2025-07-29
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,633 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 6
Outlet purchase
2026-08-17 · Member activity · RM 87.00
App session
2026-08-05 · OPLUMO Outlet 6
Points credited
2026-07-24 · Member activity · RM 98.60
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 6
Outlet purchase
2026-06-30 · Member activity · RM 110.20
Points credited
2026-06-18 · OPLUMO Outlet 6
Outlet purchase
2026-06-06 · Member activity · RM 121.80