Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00379
VM0000379Goldmember379@example.test · +601110000379 · Preferred outlet: OPLUMO Outlet 6
WeekendApp User
Consent Status
Opted In
Points Balance
2,779
Current loyalty balance
Lifetime Spend
RM 3,475
Across 31 visits
Total Visits
31
Since 2025-01-12
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,779 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 6
Outlet purchase
2026-06-24 · Member activity · RM 110.25
App session
2026-06-12 · OPLUMO Outlet 6
Points credited
2026-05-31 · Member activity · RM 124.95
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 6
Outlet purchase
2026-05-07 · Member activity · RM 139.65
Points credited
2026-04-25 · OPLUMO Outlet 6
Outlet purchase
2026-04-13 · Member activity · RM 154.35