Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03781
VM0003781Membermember3781@example.test · +601110003781 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
131
Current loyalty balance
Lifetime Spend
RM 164
Across 2 visits
Total Visits
2
Since 2026-05-17
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
127d
2026-06-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
131 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 8
Outlet purchase
2026-05-23 · Member activity · RM 58.50
App session
2026-05-11 · OPLUMO Outlet 8
Points credited
2026-04-29 · Member activity · RM 66.30
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 8
Outlet purchase
2026-04-05 · Member activity · RM 74.10
Points credited
2026-03-24 · OPLUMO Outlet 8
Outlet purchase
2026-03-12 · Member activity · RM 81.90