Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03780
VM0003780Membermember3780@example.test · +601110003780 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
805
Current loyalty balance
Lifetime Spend
RM 1,007
Across 16 visits
Total Visits
16
Since 2025-10-12
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
92d
2026-07-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
805 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 7
Outlet purchase
2026-06-27 · Member activity · RM 40.50
App session
2026-06-15 · OPLUMO Outlet 7
Points credited
2026-06-03 · Member activity · RM 45.90
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 7
Outlet purchase
2026-05-10 · Member activity · RM 51.30
Points credited
2026-04-28 · OPLUMO Outlet 7
Outlet purchase
2026-04-16 · Member activity · RM 56.70