Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03777
VM0003777Goldmember3777@example.test · +601110003777 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
4,174
Current loyalty balance
Lifetime Spend
RM 5,219
Across 25 visits
Total Visits
25
Since 2025-04-01
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
124d
2026-06-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,174 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 4
Outlet purchase
2026-05-26 · Member activity · RM 126.00
App session
2026-05-14 · OPLUMO Outlet 4
Points credited
2026-05-02 · Member activity · RM 142.80
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 4
Outlet purchase
2026-04-08 · Member activity · RM 159.60
Points credited
2026-03-27 · OPLUMO Outlet 4
Outlet purchase
2026-03-15 · Member activity · RM 176.40