Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 03775
VM0003775Membermember3775@example.test · +601110003775 · Preferred outlet: OPLUMO Outlet 2
Birthday SoonLunch
Consent Status
Opted In
Points Balance
429
Current loyalty balance
Lifetime Spend
RM 537
Across 10 visits
Total Visits
10
Since 2026-04-17
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
429 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 2
Outlet purchase
2026-09-14 · Member activity · RM 37.50
App session
2026-09-02 · OPLUMO Outlet 2
Points credited
2026-08-21 · Member activity · RM 42.50
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 2
Outlet purchase
2026-07-28 · Member activity · RM 47.50
Points credited
2026-07-16 · OPLUMO Outlet 2
Outlet purchase
2026-07-04 · Member activity · RM 52.50