Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03768
VM0003768Goldmember3768@example.test · +601110003768 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
4,509
Current loyalty balance
Lifetime Spend
RM 5,637
Across 45 visits
Total Visits
45
Since 2024-07-27
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,509 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 12
Outlet purchase
2026-09-15 · Member activity · RM 115.50
App session
2026-09-03 · OPLUMO Outlet 12
Points credited
2026-08-22 · Member activity · RM 130.90
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 12
Outlet purchase
2026-07-29 · Member activity · RM 146.30
Points credited
2026-07-17 · OPLUMO Outlet 12
Outlet purchase
2026-07-05 · Member activity · RM 161.70