Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03760
VM0003760Silvermember3760@example.test · +601110003760 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
1,318
Current loyalty balance
Lifetime Spend
RM 1,648
Across 15 visits
Total Visits
15
Since 2025-10-26
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,318 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 4
Outlet purchase
2026-06-23 · Member activity · RM 66.00
App session
2026-06-11 · OPLUMO Outlet 4
Points credited
2026-05-30 · Member activity · RM 74.80
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 4
Outlet purchase
2026-05-06 · Member activity · RM 83.60
Points credited
2026-04-24 · OPLUMO Outlet 4
Outlet purchase
2026-04-12 · Member activity · RM 92.40