Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03756
VM0003756Membermember3756@example.test · +601110003756 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
416
Current loyalty balance
Lifetime Spend
RM 521
Across 4 visits
Total Visits
4
Since 2026-04-09
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
416 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 17
Outlet purchase
2026-05-21 · Member activity · RM 92.25
App session
2026-05-09 · OPLUMO Outlet 17
Points credited
2026-04-27 · Member activity · RM 104.55
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 17
Outlet purchase
2026-04-03 · Member activity · RM 116.85
Points credited
2026-03-22 · OPLUMO Outlet 17
Outlet purchase
2026-03-10 · Member activity · RM 129.15