Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03750
VM0003750Platinummember3750@example.test · +601110003750 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
6,206
Current loyalty balance
Lifetime Spend
RM 7,758
Across 44 visits
Total Visits
44
Since 2024-08-18
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,206 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 11
Outlet purchase
2026-09-19 · Member activity · RM 135.00
App session
2026-09-07 · OPLUMO Outlet 11
Points credited
2026-08-26 · Member activity · RM 153.00
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 11
Outlet purchase
2026-08-02 · Member activity · RM 171.00
Points credited
2026-07-21 · OPLUMO Outlet 11
Outlet purchase
2026-07-09 · Member activity · RM 189.00