Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03749
VM0003749Membermember3749@example.test · +601110003749 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
666
Current loyalty balance
Lifetime Spend
RM 834
Across 12 visits
Total Visits
12
Since 2025-09-27
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
666 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 10
Outlet purchase
2026-04-01 · Member activity · RM 54.75
App session
2026-03-20 · OPLUMO Outlet 10
Points credited
2026-03-08 · Member activity · RM 62.05
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 10
Outlet purchase
2026-02-12 · Member activity · RM 69.35
Points credited
2026-01-31 · OPLUMO Outlet 10
Outlet purchase
2026-01-19 · Member activity · RM 76.65