Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03748
VM0003748Goldmember3748@example.test · +601110003748 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,604
Current loyalty balance
Lifetime Spend
RM 4,506
Across 29 visits
Total Visits
29
Since 2025-05-19
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,604 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 9
Outlet purchase
2026-09-23 · Member activity · RM 99.75
App session
2026-09-11 · OPLUMO Outlet 9
Points credited
2026-08-30 · Member activity · RM 113.05
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 9
Outlet purchase
2026-08-06 · Member activity · RM 126.35
Points credited
2026-07-25 · OPLUMO Outlet 9
Outlet purchase
2026-07-13 · Member activity · RM 139.65