Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 03746
VM0003746Silvermember3746@example.test · +601110003746 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,326
Current loyalty balance
Lifetime Spend
RM 1,658
Across 8 visits
Total Visits
8
Since 2026-01-07
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
149d
2026-05-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,326 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 7
Outlet purchase
2026-05-01 · Member activity · RM 124.50
App session
2026-04-19 · OPLUMO Outlet 7
Points credited
2026-04-07 · Member activity · RM 141.10
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 7
Outlet purchase
2026-03-14 · Member activity · RM 157.70
Points credited
2026-03-02 · OPLUMO Outlet 7
Outlet purchase
2026-02-18 · Member activity · RM 174.30