Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 03745
VM0003745Membermember3745@example.test · +601110003745 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
614
Current loyalty balance
Lifetime Spend
RM 768
Across 20 visits
Total Visits
20
Since 2025-07-13
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
614 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 6
Outlet purchase
2026-06-08 · Member activity · RM 27.00
App session
2026-05-27 · OPLUMO Outlet 6
Points credited
2026-05-15 · Member activity · RM 30.60
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 6
Outlet purchase
2026-04-21 · Member activity · RM 34.20
Points credited
2026-04-09 · OPLUMO Outlet 6
Outlet purchase
2026-03-28 · Member activity · RM 37.80