Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 03740
VM0003740Membermember3740@example.test · +601110003740 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
620
Current loyalty balance
Lifetime Spend
RM 776
Across 7 visits
Total Visits
7
Since 2026-06-17
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
620 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 1
Outlet purchase
2026-09-21 · Member activity · RM 69.75
App session
2026-09-09 · OPLUMO Outlet 1
Points credited
2026-08-28 · Member activity · RM 79.05
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 1
Outlet purchase
2026-08-04 · Member activity · RM 88.35
Points credited
2026-07-23 · OPLUMO Outlet 1
Outlet purchase
2026-07-11 · Member activity · RM 97.65