Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03732
VM0003732Membermember3732@example.test · +601110003732 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
723
Current loyalty balance
Lifetime Spend
RM 905
Across 13 visits
Total Visits
13
Since 2025-09-30
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
723 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 10
Outlet purchase
2026-04-22 · Member activity · RM 46.50
App session
2026-04-10 · OPLUMO Outlet 10
Points credited
2026-03-29 · Member activity · RM 52.70
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 10
Outlet purchase
2026-03-05 · Member activity · RM 58.90
Points credited
2026-02-21 · OPLUMO Outlet 10
Outlet purchase
2026-02-09 · Member activity · RM 65.10