Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 03731
VM0003731Goldmember3731@example.test · +601110003731 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted Out
Points Balance
2,922
Current loyalty balance
Lifetime Spend
RM 3,654
Across 35 visits
Total Visits
35
Since 2024-12-27
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,922 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 9
Outlet purchase
2026-08-19 · Member activity · RM 100.50
App session
2026-08-07 · OPLUMO Outlet 9
Points credited
2026-07-26 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 9
Outlet purchase
2026-07-02 · Member activity · RM 127.30
Points credited
2026-06-20 · OPLUMO Outlet 9
Outlet purchase
2026-06-08 · Member activity · RM 140.70