Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03730
VM0003730Silvermember3730@example.test · +601110003730 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,516
Current loyalty balance
Lifetime Spend
RM 1,895
Across 29 visits
Total Visits
29
Since 2025-02-12
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,516 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 8
Outlet purchase
2026-06-19 · Member activity · RM 41.25
App session
2026-06-07 · OPLUMO Outlet 8
Points credited
2026-05-26 · Member activity · RM 46.75
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 8
Outlet purchase
2026-05-02 · Member activity · RM 52.25
Points credited
2026-04-20 · OPLUMO Outlet 8
Outlet purchase
2026-04-08 · Member activity · RM 57.75