Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03725
VM0003725Membermember3725@example.test · +601110003725 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
470
Current loyalty balance
Lifetime Spend
RM 588
Across 24 visits
Total Visits
24
Since 2025-07-24
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
470 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 3
Outlet purchase
2026-08-30 · Member activity · RM 18.75
App session
2026-08-18 · OPLUMO Outlet 3
Points credited
2026-08-06 · Member activity · RM 21.25
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 3
Outlet purchase
2026-07-13 · Member activity · RM 23.75
Points credited
2026-07-01 · OPLUMO Outlet 3
Outlet purchase
2026-06-19 · Member activity · RM 26.25