Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 03722
VM0003722Membermember3722@example.test · +601110003722 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
573
Current loyalty balance
Lifetime Spend
RM 717
Across 20 visits
Total Visits
20
Since 2025-06-23
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
573 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 17
Outlet purchase
2026-05-19 · Member activity · RM 30.75
App session
2026-05-07 · OPLUMO Outlet 17
Points credited
2026-04-25 · Member activity · RM 34.85
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 17
Outlet purchase
2026-04-01 · Member activity · RM 38.95
Points credited
2026-03-20 · OPLUMO Outlet 17
Outlet purchase
2026-03-08 · Member activity · RM 43.05