Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00372
VM0000372Silvermember372@example.test · +601110000372 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,232
Current loyalty balance
Lifetime Spend
RM 1,540
Across 34 visits
Total Visits
34
Since 2024-09-22
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,232 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 16
Outlet purchase
2026-04-27 · Member activity · RM 29.25
App session
2026-04-15 · OPLUMO Outlet 16
Points credited
2026-04-03 · Member activity · RM 33.15
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 16
Outlet purchase
2026-03-10 · Member activity · RM 37.05
Points credited
2026-02-26 · OPLUMO Outlet 16
Outlet purchase
2026-02-14 · Member activity · RM 40.95