Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03713
VM0003713Silvermember3713@example.test · +601110003713 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
1,326
Current loyalty balance
Lifetime Spend
RM 1,658
Across 21 visits
Total Visits
21
Since 2025-09-13
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,326 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 8
Outlet purchase
2026-08-27 · Member activity · RM 48.00
App session
2026-08-15 · OPLUMO Outlet 8
Points credited
2026-08-03 · Member activity · RM 54.40
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 8
Outlet purchase
2026-07-10 · Member activity · RM 60.80
Points credited
2026-06-28 · OPLUMO Outlet 8
Outlet purchase
2026-06-16 · Member activity · RM 67.20