Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 03707
VM0003707Silvermember3707@example.test · +601110003707 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted In
Points Balance
2,235
Current loyalty balance
Lifetime Spend
RM 2,794
Across 37 visits
Total Visits
37
Since 2024-12-04
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,235 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 2
Outlet purchase
2026-09-01 · Member activity · RM 72.00
App session
2026-08-20 · OPLUMO Outlet 2
Points credited
2026-08-08 · Member activity · RM 81.60
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 2
Outlet purchase
2026-07-15 · Member activity · RM 91.20
Points credited
2026-07-03 · OPLUMO Outlet 2
Outlet purchase
2026-06-21 · Member activity · RM 100.80