Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03706
VM0003706Membermember3706@example.test · +601110003706 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
256
Current loyalty balance
Lifetime Spend
RM 320
Across 4 visits
Total Visits
4
Since 2026-05-15
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
93d
2026-07-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
256 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 1
Outlet purchase
2026-06-26 · Member activity · RM 59.25
App session
2026-06-14 · OPLUMO Outlet 1
Points credited
2026-06-02 · Member activity · RM 67.15
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 1
Outlet purchase
2026-05-09 · Member activity · RM 75.05
Points credited
2026-04-27 · OPLUMO Outlet 1
Outlet purchase
2026-04-15 · Member activity · RM 82.95