Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 03703
VM0003703Goldmember3703@example.test · +601110003703 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
3,215
Current loyalty balance
Lifetime Spend
RM 4,020
Across 27 visits
Total Visits
27
Since 2025-06-28
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,215 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 15
Outlet purchase
2026-09-27 · Member activity · RM 111.00
App session
2026-09-15 · OPLUMO Outlet 15
Points credited
2026-09-03 · Member activity · RM 125.80
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 15
Outlet purchase
2026-08-10 · Member activity · RM 140.60
Points credited
2026-07-29 · OPLUMO Outlet 15
Outlet purchase
2026-07-17 · Member activity · RM 155.40