Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03694
VM0003694Silvermember3694@example.test · +601110003694 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
2,306
Current loyalty balance
Lifetime Spend
RM 2,883
Across 36 visits
Total Visits
36
Since 2024-08-22
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,306 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 6
Outlet purchase
2026-05-02 · Member activity · RM 69.00
App session
2026-04-20 · OPLUMO Outlet 6
Points credited
2026-04-08 · Member activity · RM 78.20
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 6
Outlet purchase
2026-03-15 · Member activity · RM 87.40
Points credited
2026-03-03 · OPLUMO Outlet 6
Outlet purchase
2026-02-19 · Member activity · RM 96.60